Employee Experience
Organizations are developing an integrated approach on the entire employee experience, bringing together workplace, people, and leadership practices in an intentional way.
It involves evaluating employee life cycle processes from hiring to exit management from the lens of experience creation and messaging retention.
Our clients partner with us to:
- Define the employee value proposition in a pragmatic way
- Review validity and adequacy of people processes and practices from a business perspective
- Design people policies, processes and prioritize ways to integrate technology solutions
- Partner during implementation stage to program manage the process
- Candidate engagement assessment
- Conduct surveys for new joinees at regular intervals starting from the 1st week of joining an organization to identify positive and challenging interactions and its impact over a period of time. These surveys provide inputs for process improvements and positive brand re call.
- Employee engagement tool administration
- A conversational AI tool that enables organizations to capture employee feedback through a personalised interface like whatsapp bot, Web application offered to every employee. The tool encompasses a behavioral science backed question bank and focuses on outcome based studies for organizations like assessing Onboarding Engagement, Managerial effectiveness, Cultural effectiveness, Employee Wellbeing and eNPS. The platform offers 360 degree feedback management for Managers & Leaders.
- Analytics on employee engagement action areas
- The Employee Engagement platform collects feedback, and also is built on a strong analytics engine that enables feedback received to be interpreted into real-time actionable insights to enable leaders and managers to take action. The platform has the capability to integrate feedback data to organizational data to get more deep rooted insights on the areas of action.
- Candidate engagement journey
- Using the information from the discovery phase, an “as-is” detailed engagement journey is created and challenges are mapped to identify potential areas of improvement. Detailed improvement plan alongwith execution guidelines and potential use of technology will be provided to the client.
- Rewards and Recognition framework
- An effective R&R framework is at the core of employee experience in an organization. The simplicity in design manifests itself in the way employees and managers engage in and own the process of recognition and reward the desired behaviours and outcome. We focus on “Purpose clarity” and value alignment as part of the design and measure effectiveness through adoption rate and other relevant metrics
- Employee experience framework
- We adopt the R3 approach – Relevance.Rigour. Reflection to create a story that is agile and augments employee’s sense of belongingness with the organization. We create the Employee Value proposition framework. This helps our clients to track, measure, and improve employee experience across life cycle processes like hiring, employee engagement, performance management, capability building, career pathing and well -being. Clients can choose to deep dive into one or multiple areas, based on organization need.
- Communication frameworks
- In an “always on” external environment wherein the boundaries of connectivity have shifted, have we truly embraced connections? We work with our clients to help them structure their employee communications strategy and implementation plan for augmenting employee experience and to drive wider reach and maximize effectiveness.